Zensar demonstrated agility, while retaining its relentless focus on
creating value for clients through its unique experience to engineering to engagement
approach.
Dear Shareholders,
The global technology industry operated against a backdrop of
heightened macro-economic and geopolitical uncertainties through a large part of FY
2024-25. While demand fluctuated across sectors and geographies, enterprises continued to
invest in digital transformation, Al-led innovation, and core processes. The year saw a
notable shift toward optimization of client relationships with a sharper focus on outcomes
and strategic value creation.
Zensar demonstrated agility, while retaining its relentless focus on
creating value for clients through its unique experience to engineering to engagement
approach. Zensar has strengthened its go-to-market strategy through verticalization and
Al-native solutions. We are also building an Al-first organization by re-imagining
customer work, infusing Al into internal processes and workspace application. The client
base expanded across key verticals with top-tier banks and financial services
organizations being added in the year. Our strategic acquisition of BridgeView Life
Sciences in Princeton, USA, bolstered our healthcare sector capabilities.
A significant highlight has been our customer satisfaction score which
is in the top quartile of the industry.
As we move into FY 2025-26, Zensar is strongly poised for sustained
innovation-led growth. We will deepen our investments in Al, cloud, and digital
engineering to deliver transformative solutions for our clients.
Our people remain our greatest asset. We continue to invest
significantly in making them future-ready and equipping them with cutting-edge skills with
our Al and service line academies. A healthy Plappiness Quotient and several industry
recognitions received during the year exemplify our focus on building a happy,
people-centric and empowering workplace.
Zensar's commitment to sustainability and responsible
corporate citizenship continues to drive impact. Our initiatives have
yielded substantial progress, notably in renewable energy adoption and water conservation.
During the year, the share of renewable energy in our energy consumption rose
significantly to 54.3% from 31.5% in FY 2024-25.
As we move into FY 2025-26, Zensar is strongly poised for sustained
innovation-led growth. We will deepen our investments in Al, cloud, and digital
engineering to deliver transformative solutions for our clients. Our focus on operational
excellence and strategic acquisitions will further strengthen our market position. We
anticipate exciting opportunities in healthcare, financial services, and other high-growth
sectors, supported by our robust client partnerships. Beyond business, we also remain
committed to further reducing our environmental footprint and enhancing community impact.
I extend my heartfelt gratitude to our clients, partners, and
shareholders for their trust and support.
Together, we are building a stronger, more innovative Zensar, driven by
purpose and powered by progress.
H.V. Goenka |
Chairman, RPG Group |