For nearly three decades, bold decisions and actions have shaped
Jubilant FoodWorks' journey. We are not just following trends; we are shaping
thembuilding platforms and operating as a cutting-edge food-tech company, leading
the way with innovation and a passion for delicious food. This philosophy is encapsulated
in our theme for the year: Be the BOLD. It is our core strategy for driving profitable
growth and enhancing customer satisfaction, standing firmly on four fundamental pillars.
We are pleased to share with you that FY'25 stands out as a
landmark turnaround year for Jubilant FoodWorks, showcasing significant growth and
increased market share. The Group system sales reached almost $1.1 billion, with nearly
one store opening every day in FY 25, expanding our network to over 3,300 stores.
Our strategic decisionsa relentless focus on execution, providing value through free
delivery and menu offers and an improved pace of innovationhave propelled our
Company to lead the industry in growth and profitability.
Despite headwinds, our self-help initiatives delivered strong results.
Consolidated Revenue reached RS. 8,142 crore. Standalone Revenue grew to RS. 6,105 crore,
a 14.3% increase, powered by Domino's India's standout revenue growth of 13.4%
and a 7.5% Like-for-Like (LFL) growth.
Breakthrough Technology
We are harnessing the power of data and AI not just to improve, but to
revolutionise every aspect of our business. We are building a proprietary, end-to-end AI
ecosystem that provides a formidable competitive advantage.
Our AI journey begins before a store even exists with
Location.AI, our proprietary engine that predicts demand with remarkable accuracy down to
a specific street or mall. By analysing thousands of data signals, it allows us to
optimise our network expansion, delivery areas and hyperlocal marketing with scientific
precision.
Once a store is operational, Restaurant.AI and Delivery.AI
create smarter, more efficient kitchens and delivery networks. This integrated suite of
tools dynamically adjusts delivery zones to manage peak loads, ensures compliance and
cleanliness through advanced AI surveillance and optimises every aspect of the rider
experiencefrom 30-minute onboarding to intelligent order allocationto ensure
faster, more reliable service.
Tying this all together is Elate, the revolutionary, India-first
Android-based Point-of-Sale (POS) system developed entirely in-house by our 250-member
technology team. As a cloud-first platform, Elate seamlessly integrates with our D2C apps
and machine learning models to create a unified, personalised digital ecosystem. It is
fundamentally changing our in-store operations, slashing training times and elevating the
customer experience across our entire brand portfolio.
This deep technology focus extends to our customer
relationships. Our loyalty programme, Domino's Cheesy Rewards, has grown to over 30
million members, whose engagement demonstrates the power of a scaled, data-driven
platform.
Operate with Excellence
A bold vision must be matched by excellence in execution. This year, we
made strategic investments that have supported our growth.
We took the step of implementing free delivery, a move that has
impacted the competitive landscape. While this initially moderated our average ticket
price, we successfully absorbed the impact and are now seeing ticket prices grow upwards
again, fuelled by a record high new customer acquisition.
Despite the increase in our delivery mix, Domino's India
EBITDA scaled a record high of RS. 857 crore with a 12.4% growth and its margin at 14.5%
(Pre-Ind-AS-116) was near flat year-on-year. Our consolidated EBITDA (Pre-Ind-AS-116) came
in at RS. 1,037 crore, a margin of 12.7%.
To support this growth, we simultaneously ramped up our regional
office and commissary infrastructure. Our unique supply chain, anchored by our
state-of-the-art FoodParks, continues to deliver efficiency, quality and control.
Leading with Purpose
At Jubilant, our purposeServing JOYis the compass
guiding our strategy, culture and long-term value creation. It reflects our belief that
sustainable growth stems from a deep commitment to CAREfor our people, our
customers and our communities. This purpose is brought to life through our core values,
which shape how we lead, operate and innovate.
Empowering Our People: We believe that performance is
driven by purpose. Our teams continue to deliver differentiated outcomes, even in a muted
demand environment, by Hustling Mindfullybalancing intensity with
intentionand embracing a culture of ownership and self-initiated excellence. Our
consecutive recognition this year as a Great Place to Work? is a testament to our
investment in leadership development, well-being and building a future-ready organisation
that thrives on Driving Growth.
Caring for the Planet and Communities: Our responsibility
extends beyond our stores. We Lead with Care by embedding environmental and social
stewardship into our operating model. With over 15,000 e-bikesone of India's
largest EV fleetswe are reducing our carbon footprint while enhancing delivery
efficiency. These efforts are complemented by community engagement programmes that amplify
our impact.
Putting the Customer First: Every innovation, process
improvement and product enhancement is designed to Put the Customer First. From
leveraging data and AI to personalise experiences and optimise delivery, to maintaining
uncompromising quality standards, we are building enduring customer relationshipsone
order at a time. Our teams consistently Find Better Ways to serve, adapt and exceed
expectations.
Delicious Food in Every Offering
Our passion for food is the soul of JFL. We have accelerated our pace
of product innovation, introducing new offerings that resonate with our customers.
For Domino's, our It Happens Only with Pizza'
campaign has broadened the brand's role as a companion for many occasions. We are
strategically building comprehensive food platforms through innovations centred around
meal occasions where we launched lunch thali, cheese credentials where we launched Cheese
Volcano and expanded Cheese burst range and newer offerings on Chicken through all new
Chicken feast range.
In Popeyes, we continue to build greater traction, with Average
Daily Sales (ADS) improving quarter-on-quarter and nearing their lifetime highs. We
believe in the Popeyes India playbook, based on a differentiated product, our own digital
and delivery assets and a sound economic model.
This platform strategy is powered by investment in culinary
R&D, high-quality ingredients and a constant feedback loop with our customers.
A Year of Strong International Performance
With successful integration of DP Eurasia, JFL Group now serves ~22% of
the world's population. Our international business combined is delivering strong
growth, profitability and recorded market share gains.
The DP Eurasia region achieved Rs. 3,071 crore in System Sales
for FY'25. Revenue came in at Rs. 1,906 crore with EBITDA and PAT margin at 21.8% and
6.6% respectively.
Domino's Turkey delivered an FY'25 LFL of 0.4% on a
high prior-year base of 29.2%. COFFY continues to make strides in Turkey, with its network
reaching 160 caf?s across 36 cities. Its system sales of RS. 295 crore for FY'25 now
contribute nearly 10% to DPEU system sales.
Domino's Sri Lanka is a great turnaround story. By applying
our emerging market playbook, the business delivered its highest-ever revenue at RS. 81
crore, with record growth of 45.6%.
Domino's Bangladesh Revenue stood at RS. 62 crore,
registering a growth of 25.3%.
Strategic Focus and Outlook
As we look ahead, our priorities remain clear:
We will continue to aggressively pursue growth opportunities for
Domino's, leveraging our brand strength, innovative spirit and delivery capabilities.
We are committed to building large, profitable businesses with
Popeyes and COFFY.
We will maintain our disciplined approach to capital allocation,
ensuring we invest in areas that deliver the greatest value.
Looking ahead, we are accelerating our network expansion with a clear
target of opening approximately 360 new stores. This includes adding 250 new Domino's
stores in India and 30 in Turkey, significantly expanding the footprint of our growth
engines with 50 new COFFY caf?s and continuing the strategic rollout of Popeyes with 30
new restaurants.
Looking Ahead with Gratitude
We want to congratulate the entire Jubilant FoodWorks team for their
exceptional performance. We thank our brand partnersDomino's International, RBI
and Inspire Brandsand extend our gratitude to our aggregator partners, vendors,
service providers and local communities.
We must also thank you, our investors, for your support throughout our
journey. And most importantly, we thank our customers, who constantly inspire us to do
better. We are focused on building a durable business for the long term, ready to embrace
the opportunities with the same bold spirit that has defined our past.
Thank you. |
|
Shyam S. Bhartia |
Hari S. Bhartia |