Digit's journey over the years, has been a good growth story for us,
showcasing unwavering commitment to simplifying insurance at every level. The drive to
innovate and enhance product offerings, coupled with strategic use of technology to
streamline processes is what has helped us deliver consistent results. Our growth rate of
24% has outperformed the sectoral growth, and validates the trust that consumers have
placed in the brand. I am immensely proud of our achievements, and am confident that the
best is yet to come. Being a listed company is an opportunity as well as a responsibility
towards all stakeholders.
Our Core: Redefining the Norm and Making Insurance Simple
However, our dedication to simplicity has not made us settle for the
status quo. At every stage, we have questioned conventional methods and tried to seek more
efficient ways to achieve our goals.
With these principles being at the core of our operations, we have
grown into a brand loved and trusted by 4.7 crore customers as on 31 Mar 2024, with a
customer satisfaction score of 94.5% for Motor claims, and 74.2% for non-claims related
for FY 2023-24. No wonder, we grew at a staggering growth rate of 24% while the industry
grew by 13% in FY 2023-24.
Our dedication to constantly challenging the status quo and improving
our services continues to win customers' hearts and the love keeps flowing in!