Focus Business Solution Limited was originally incorporated at Gujarat as 'Focus Business Solution Private Limited' on 10 November, 2006 vide Certificate of Incorporation issued by the Registrar of Companies, Gujarat, Dadra and Nagar Haveli. Consequent, upon the conversion of Company into Public Limited, name of the Company was changed to 'Focus Business Solution Limited' vide fresh Certificate of Incorporation on 24 March, 2020 issued by the Registrar of Companies, Gujarat.
The Company is evolved as a financial services company and is engaged in the business of debt collection services for Banks, NBFC and financial institutions. The Company enter the agreements with India's leading banks, financial institutions and non-banking financial companies to act as authorized recovery/collection agents on behalf of them. It deploy manpower to visit and collect overdue payments of loans / credit cards / credit facilities advanced to borrowers by clients, who engage with them in service agreements.
The Company through call centre do follow up over telecalls, to the defaulters for overdue payments. It offers end-to-end debt collection and recovery solutions through a multi-channel delivery mode. Services includes Tele-calling, Field visits, IVR Solution, Voice blast, E-mail Blast, and Legal Services, all seamlessly integrated into a smart, all-encompassing digital Solution.
The Company have worked on over 2.5 lakhs customer's data base from pickup to recovery category of all kind of products such as personal loan, business loan, vehicle loan, loan against properties, two wheeler loan, equipment loan, SME loans, Gold loan with different banks and NBFCs with pool size of more than Rs. 2.50 Crores. The Company Promoters are working from head office based in Surat and branches at Baroda, Bharuch, Vapi, Anand, Ahmedabad, Rajkot, Palanpur and call centre from another branch at Surat. The Company has a staff strength of around 551 which included 58 staff on payroll and 493 staff hired on contractual basis and each of the staff is fully trained and all types of assignment like recovery, collection, field investigation and other allied services.
The Company have a robust electronic retail collection administrative programme (RCAP) i.e., myrcap.in, which is an intelligent debt recovery solution and can deliver high Promise-to-Pay (PTP) rates effectively. Automating daily operational task of collection agents minimizes the time spent on unproductive task so that they can dedicate working time to critical issues. The Company has a scalable, modern and sophisticated technology infrastructure capable of servicing clients from pickup to recovery and every offices are well equipped with modern amenities and facilities like computer, fax, IP Cameras, internet, dialer, smart CRM and mobile application.
In July 2021, the Company made the Initial Public Offer of 6,42,000 Equity Shares by raising funds aggregating to Rs 1.21 Crore.
Presently, the Company is working from its head office based at Surat and branches at Vapi, Bardoli, Navsari, Baroda, Bharuch, Anand,
Ahmedabad, Rajkot, Palanpur and call centre from another branch at Surat. Recently, it has expanded the business with new branch office in Mumbai, Nagpur, Pune, Aurangabad and Indore is past two years.