MESSAGE FROM MANAGING DIRECTOR & CEO
Dear Stakeholders
"Strengthening Foundations Strategic Vision"
As we move into 2025, the Indian hospitality industry continues to gain momentum,
supported by strong domestic travel, infrastructure growth, and evolving guest
expectations. Our presence across key southern citiesChennai, Coimbatore, Mangalore,
Cochin, Madurai, and Coonoorgives us a unique advantage in catering to both business
and leisure travellers. These destinations have witnessed steady demand, with growing
interest in spiritual tourism, weddings, conferences, and nature-based experiences. With
demand rising faster than new supply in these markets, Oriental Hotels is well-positioned
to deepen its presence, enhance service offerings, and deliver sustained value to our
guests and stakeholders.
During the year, we made significant strides in strengthening our portfolio and
operational capabilities. A key milestone was the completion of the full renovation of Taj
Malabar, Cochin, which reopened in early 2024. With enhanced guest rooms, modern public
spaces, upgraded F&B outlets, and improved back-of-house efficiency, the hotel has
been repositioned to capture higher-value leisure and MICE segments. The refreshed
offering is expected to support a meaningful increase in Average Daily Rate (ADR), improve
RevPAR, and drive stronger occupancy levels. Given its iconic waterfront location and
renewed brand positioning, Taj Malabar is now better equipped to compete as a leading
premium hotel in Kerala's vibrant tourism market
At Taj Coromandel, Chennai, the Coromandel Ballroom was upgraded to offer a more
elegant and modern setting for events and celebrations. We also carried out comprehensive
enhancements across our hotels to further elevate the overall guest experience, comfort,
and service quality.
During Q2, the hotels in Madurai and Coonoor were migrated to the refreshed Gateway
brand, in line with IHCL's brand architecture strategy. This move ensures consistency in
guest experience and better alignment with evolving market positioning.
We have made meaningful progress on our digital transformation journey through enhanced
integration and real-time visibility with improved guest management tools. These
investments are designed to improve efficiency, support scalability, and elevate the
overall service experience.
Guided by the principles of Paathya', IHCL's sustainability framework, we focused
on reducing single-use plastics, improving energy and water efficiency and adopting
eco-friendly practices. We believe responsible hospitality includes caring for both our
guests and the environment.
We delivered stable performance amidst inflationary pressures. Consolidated revenue
stood at L 44,290 Lakhs with a net profit of L 3,921 Lakhs. We incurred capital
expenditure of L 7,064 Lakhs primarily towards asset enhancement, and also reduced our
total borrowings during the year reflecting our continued focus on financial prudence and
value creation.
As we step into the future, we do so with renewed energy, sharper focus, and a deep
commitment to excellence. With our upgraded properties, stronger brand alignment, and a
guest-first approach, Oriental Hotels is poised to capture new opportunities and deliver
greater value to all stakeholders.
On behalf of the Board, I would like to express my sincere appreciation to all our
employees, business partners, and shareholders for their unwavering support and trust.
Regards
Pramod Ranjan
Managing Director & CEO.