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HDFC Life Insurance Company Ltd

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BSE Code : 540777 | NSE Symbol : HDFCLIFE | ISIN : INE795G01014 | Industry : Insurance |


Chairman's Speech

At HDFC Life, we believe that to become the insurer of choice, we need to stay ahead of the curve. Over the years, HDFC Life has successfully implemented a profitable and consistent growth strategy resulting in a smooth upward curve on key metrics.

Dear Shareholders,

FY 2022-23 was a difficult year for the global economy. The slowdown in growth, tightening of financial conditions in most regions and the subsequent stress saw the collapse of some large financial institutions. Many central banks hiked policy rates to combat inflation.

In this difficult environment, India has demonstrated sustained resilience. Economic activity remained buoyant, with high frequency indicators such as credit growth, Goods & Services Tax, e-way bills, rail freight traffic and air passenger traffic, amongst others continued to strengthen during the year.

The Indian Life Insurance sector is also undergoing several changes. The insurance regulator, IRDAI, embarked on a path to reform the sector to increase insurance penetration and achieve the vision of insurance for all by 2047. The regulator introduced the Use & File regime to launch products in order to increase speed to market. IRDAI also revised the Expenses of Management (EoM) and Commission guidelines to provide more operating freedom to insurers to manage their costs, encourage development of long-term products and promote higher persistency thus creating longterm value for customers. The grant of composite licenses, enabling distribution of other financial products by insurers and the setting-up of an insurtech subsidiary is also under discussion. The management team as well as the shareholders at HDFC Life are aligned with the regulator's vision and will focus our energies to make use of the reforms to penetrate deeper.

At HDFC Life, we believe that to become the insurer of choice, we need to stay ahead of the curve. Over the years, HDFC Life has successfully implemented a profitable and consistent growth strategy with a smooth upward curve on key metrics. We have expanded our distribution footprint, organically and inorganically, expanded our agent base and increased collaboration with partners, to help tap multiple growth opportunities. Further, our balanced product mix and customer- first strategy helps us to offer innovative insurance plans suited to our customers' needs. Our tech- enabled platforms empower our employees and associates to provide superior service.

We have successfully completed a first-of-its-kind merger in the Indian life insurance industry by acquiring and integrating with the erstwhile Exide Life Insurance.

A testament to our profitable growth strategy is yet another year of robust business performance. The Company recorded a 27%* growth year-on-year based on Individual WRP (weighted received premium), with a market share of 16.5% and 10.8% in the private and overall sector respectively, thus ranking amongst the top three players in the industry. Our AUM stood at Rs.2.4 lakh crore. Our embedded value stood at Rs.39,527 crore as on March 31, 2023, with an operating return on embedded value of 19.7% for FY 2022-23. Our solvency ratio was healthy at 203% as on March 31, 2023. The Board has recommended a final dividend of Rs.1.90 per share, translating to a dividend payout of ~30% which is in line with our dividend payout ratios since FY 2016-17.

Further, we covered over 6.8 crore lives in FY 2022-23 and our overall claim settlement ratio (individual and group) was at 99.7%, a testimony of our objective to provide financial protection to society and our commitment to customers.

Recently, pursuant to the impending merger between HDFC Bank and HDFC Limited, RBI has permitted HDFC Limited/HDFC Bank to increase its shareholding in HDFC Life to more than 50% prior to the effective date, thus clearing any uncertainty around HDFC Bank's eventual shareholding in the Company. We should expect deeper engagement within the Group entities leading to greater cross-sell opportunities and long-term value creation for all stakeholders.

As I conclude, I would take the opportunity to thank all the stakeholders for their commitment to the cause of financially protecting our nation and their faith in us. I also want to express my gratitude to the regulator for their continued support.

The life insurance penetration in India is still in low single digits. Therefore, we believe that the long-term growth story for the life insurance sector remains intact and our focus remains on catering to the diverse needs of our customer base, while delivering sustainable profitable growth.

Deepak S. Parekh

Chairman.