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Digit's journey over the years, has been a good growth story for us, showcasing unwavering commitment to simplifying insurance at every level. The drive to innovate and enhance product offerings, coupled with strategic use of technology to streamline processes is what has helped us deliver consistent results. Our growth rate of 24% has outperformed the sectoral growth, and validates the trust that consumers have placed in the brand. I am immensely proud of our achievements, and am confident that the best is yet to come. Being a listed company is an opportunity as well as a responsibility towards all stakeholders.
Our Core: Redefining the Norm and Making Insurance Simple
However, our dedication to simplicity has not made us settle for the status quo. At every stage, we have questioned conventional methods and tried to seek more efficient ways to achieve our goals.
With these principles being at the core of our operations, we have grown into a brand loved and trusted by 4.7 crore customers as on 31 Mar 2024, with a customer satisfaction score of 94.5% for Motor claims, and 74.2% for non-claims related for FY 2023-24. No wonder, we grew at a staggering growth rate of 24% while the industry grew by 13% in FY 2023-24.
Our dedication to constantly challenging the status quo and improving our services continues to win customers' hearts and the love keeps flowing in!