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companylogoMahindra & Mahindra Financial Services Ltd

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BSE Code : 532720 | NSE Symbol : M&MFIN | ISIN : INE774D01024 | Industry : Finance & Investments |


Chairman's Speech

ROOTED IN TRUST, RISING WITH INDIA

Dear Stakeholders,

Charles Darwin famously observed that "It's not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change."

The past year has witnessed an accelerated rate of change across the global order. In a world of transition ranging from global geopolitical developments to tightening financial condition,

India has not just stood strong but has also shown remarkable resilience. Inflation has eased below 4%, fiscal deficit remains under control, and the strength of our services, exports and remittances has helped maintain a healthy current account. These are signs of an economy with deep, structural stability.

A moderation in domestic consumption and government expenditure has led to more cautious growth forecasts from institutions, including the Reserve Bank of India. However, when we look closer at the economic indicators, it's clear that India's long-term growth story remains intact. Non-Banking Financial Company (NBFCs) have been instrumental in driving this growth at grassroot levels and fostering financial inclusion, particularly in underserved rural and semi-urban markets.

At Mahindra Finance, we remain optimistic, we believe change brings opportunity. In addition, with resilience at our core, we are well-positioned to serve the evolving needs of our customers and communities. It is with great pride and gratitude that I extend my appreciation to the Mahindra Finance family, our Board of Directors, leadership team, employees across 1,365 branches, our network of over 6,000 dealers, and most importantly, our valued customers and shareholders. Your trust and commitment are the foundation of everything we have accomplished.

Delivering with Discipline and Purpose:

In a year that demanded prudence, we took a measured stance, prioritising quality, sustainability, and long-term value creation. We continued to expand thoughtfully, strengthening our presence in existing markets while entering new ones with clarity and purpose.

Our Assets Under Management (AUM) stood at

~ 1.2 lakh crore at the end of fiscal year and we remain well-capitalised to support the future growth aspiration. We have fulfilled our commitment of consistent and stable asset quality with credit cost below the guidance threshold. All major rating agencies have reaffirmed a AAA/Stable rating for our long-term and subordinated debt, reflecting our strong financial position and consistent performance. With a clear emphasis on operational efficiency, we are advancing firmly toward delivering on our profitability commitment.

At Mahindra Finance, we remain steadfast in our belief that growth must be underpinned by disciplined risk management and enduring impact. Through strong governance, robust risk frameworks, and transformative digital initiatives, we are establishing a resilient and scalable platform – one that embodies trust, dedication, and purpose while unwaveringly serving Bharat.

Focussed Strategy, Future-Ready Thinking:

Looking ahead, our focus is clear; we are building a company that is governed by strong values, powered by technology, and driven by operational excellence. We are embedding digital transformation at the heart of our operations, implementing a distinctive front-to-back initiative powered by AI and emerging technologies. This transformative effort is advancing with purpose, enabling us to redefine customer experience through simplicity and intuitiveness, while keeping us competitive through reduced delivery times. at Mahindra

In parallel, we are strengthening our governance, controls, and risk frameworks to ensure we grow responsibly. We believe that decisions made with discipline today will become the foundation of scalable, sustainable growth tomorrow.

Synergies That Empower Rural India:

At the Mahindra Group, we believe true impact lies in addressing the diverse and evolving financial needs of our customers across Bharat. Our ecosystem approach, anchored by Mahindra Finance, Mahindra Insurance Brokers, and Mahindra Rural Housing

Finance, enables us to offer integrated solutions spanning credit and insurance. This synergy strengthens our ability to engage with customers across geographies, support them through different life stages, and deliver financial services that are accessible, secure, and future-ready.

Investing in People and Culture:

Our people remain our greatest strength. We're actively developing future-ready leaders who are equipped to thrive in a rapidly changing world. We're proud that Mahindra Finance continues to be recognised for its governance, transparency, and service orientation values that are deeply embedded in our DNA.

Driving Positive Change with Purposeful Action:

Beyond business, we are deeply committed to making a meaningful difference in the communities we serve. Our flagship initiative, Dhan Samvaad, is leading the way in financial and digital literacy, touching the lives of nearly 2,00,000 individuals, 37% of whom are women. We are empowering women by enabling new livelihood opportunities through e-rickshaw driver training and skilling them in areas such as agriculture, tally, and coding through Mahindra Pride. Our Saksham initiative is supporting students in their educational journeys with scholarships, while the Nanhi Kali programme continues to champion girl child education, opening doors to brighter futures.

Looking Forward with Optimism:

Today, we see a new India taking shape. This India is where young people from rural and semi-urban backgrounds are evolving as first-generation entrepreneurs. They are ambitious, digitally aware, and looking for partners who believe in their dreams.

At Mahindra Finance, we are committed to being that partner, one who not only lends, but empowers. One who understands Bharat, believes in its future, and rises with it.

The journey ahead will require resilience, innovation, and empathy. And with our purpose as our compass, I amconfident will continue to shape a more inclusive and prosperous tomorrow.

Thank you for being part of this journey.

Dr. Anish Shah
Chairman

   

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