Dear Shareholders

It is with great pleasure and a sense of accomplishment to address you as the Managing Director of our esteemed company in this year's Annual Report. As we reflect on the past year's achievements and challenges, I am proud to say that we have continued to recover from adverse business scenarios to grow and thrive in an ever-evolving business landscape.

First and foremost, I would like to express my sincere gratitude to our loyal customers. Your trust and support have been instrumental in our success, and we are truly grateful for the confidence you place in us. We remain committed to providing you with a seamless and exceptional online shopping experience, where convenience, quality, a nd customer satisfaction are at the forefront of everything we do.

Change is always around the corner. Sometimes, you proactively invite it in, and sometimes it just comes a-knocking. But, when you see it's coming, you have to embrace it. I'm optimistic about our future prospects because of the way our team is responding to the changes we see in front of us, their adaptability and positive attitude are turning potential challenges into exciting opportunities, and it's this forward-thinking mindset that reassures me we're on the right path.

The past year has presented unique challenges, with a rapidly evolving retail landscape and the continued impact of global events. However, our company has demonstrated resilience and adaptability in the face of adversity. We have leveraged our technological capabilities and operational agility to navigate these challenges and continue delivering value to our customers. With a clear vision, strategic initiatives, and team dedication, we aim to exceed industry expectations and shape company's future.

We remain dedicated to sustainability and responsible business practices. We recognize the importance of minimizing our environmental impact and fostering a culture of social responsibility. We recognize our responsibility towards society and environment therefore, we have implemented measures to reduce packaging waste, support ethical sourcing, promote sustainable practices throughout our supply chain and promote environmental development. Our commitment to sustainability extends beyond mere compliance; it is an integral part of our mission to make a positive impact on the world. We are adamant to increase our business in the upcoming period of time.

Our dedicated and talented team deserves special recognition for their unwavering commitment and hard work. Their passion, expertise, and collaborative spirit have been crucial in driving our growth and delivering exceptional results. I extend my sincere appreciation to each member of our workforce for their contributions and dedication to our shared vision.

Looking ahead, as the digital world keeps evolving, so do the ways we shop and interact with e-commerce platforms we recognize that the online retail landscape will continue to evolve at a rapid pace. However, we are confident in our ability to adapt and seize new opportunities. We will remain at the forefront of technological advancements, constantly striving to enhance our platform and provide innovative solutions to meet the ever-changing needs and preferences of our customers.

We recognize that, it's not just about surviving; it's about thriving in this dynamic landscape.

Lastly, I would like to assure you that we will remain committed to maintaining the highest standards of corporate governance, transparency, and ethical practices. We recognize our responsibility to all stakeholders and will continue to uphold the trust you have placed in us.

In closing, I would like to express my profound gratitude to my fellow Board members for the continued support, governance and guidance provided to the management team. My gratitude to all our Customer Care Associates, vendor partners, and customers for helping us maintain our leadership in the department stores business. Together, we will build a brighter future for our company and all its stakeholders.