This new feature is designed to make gold loan repayments more convenient, secure, and hassle-free for customers.
The smart auto pay feature offers customers a hassle-free and secure repayment experience by automatically debiting the due amount from their registered bank account on the scheduled date. This reduces the risk of missed payments and late penalties. With auto pay, customers benefit from a secure and seamless repayment process, eliminating the need for manual payments or branch visits.
Earlier, Capri Loans had introduced an AI-powered WhatsApp Chatbot that allows customers to manage their gold loan accounts anytime, from anywhere.
Ravish Gupta, business head – Gold Loans, said, "At Capri Loans, our focus is to empower customers with smart, digital-first solutions that simplify their financial journey. The Auto Pay facility ensures timely repayments without the need to remember due dates. It reflects our continued commitment to enhance customer experience through technology-driven, user-friendly services. These innovations are part of our larger vision to build a robust phygital ecosystem that combines the reliability of human interaction with the convenience of digital tools.”
Capri Global Capital (Capri Loans) is a diversified non-banking financial company (NBFC) offers tailored product solutions to unbanked and underserved customers as last mile credit delivery across Northern and Western geographies. It operates in high-growth segments such as MSME Loans, gold loans, construction finance and offers affordable housing loans through its 100% subsidiary Capri Global Housing Finance (CGHFL).
The company’s consolidated net profit jumped 115.2% to Rs 177.74 crore on 47.6% increase in total income to Rs 958.05 crore in Q4 FY25 over Q4 FY24.