Eraaya Lifespaces announced that its Indian subsidiary EbixCash Global Services (ECGS) has successfully secured multi-year contracts with an "Annual Contract Value" of Rs 25 crore (Approx). These contracts encompass Business Operations, Process Management, and Customer Care Services across various sectors, including Healthcare, E-Commerce, Agriculture, Banking, Financial Services and Insurance (BFSI), and Telecom.
The recently secured contracts by EbixCash Global Services include: „h
Telecom Sector: ECGS will be facilitating Tata Tele Business Services, enhancing the Sales & Customer Service operations. „h
E-Commerce Sector: Improving the user experience and transaction efficiency for Rozgar.com and leveraging AI Technology for sales and customer service in personalized cosmetic products while teaming up the leader in the DTC E-Commerce space IncNut Lifestyle with the brands ¡§Vedix¡¨ and ¡§Skinkraft¡¨ offering customized ayurvedic hair care and skincare solutions, transforming the beauty and wellness industry through data driven, individualized care. „h
Healthcare Sector: Securing contracts with Sahyadri Hospitals, one of India¡¦s leading hospital chains, to optimize patent management and service delivery, along with emergency response operations. „h
Automobile Segment: Partnering with a prominent automobile organization to focus on customer lifecycle management