CreditAccess Grameen Ltd

A Habit Of Redefining Possibilities

Dear Stakeholders,

As Confucius said, "Humility is the solid foundation of all virtues". It is a remarkable feat to complete 25 years in the field of inclusive finance with the same level of perseverance.

We have always maintained uniqueness in our approach in every aspect whether it be designing our own culture, curating classical JLG model, expanding via contiguous district approach or building diversified liability franchise. The power of providing affordable small loans through successive cycles has been immense. We have tested the spirit of endurance on various occasions while catering to growing credit demand in rural India.

We have consistently met our annual performance guidance with a clear path to cross the H500 billion gross AUM mark by

FY28. While there remain enormous opportunities to be tapped given the rising aspirations for greater prosperity, it is important to ensure the affordability solution andsuitability of financial s which CA Grameen is known for. To assess the impact of our microfinance services on the lives of our customers, we conducted a third-party study on a probability sample of 3,189 women customers across 13 states using a structured questionnaire. The findings of the study were highly encouraging for us as they reinforced the significance of CA Grameen in the economic upliftment of the customer families, women empowerment, and improved quality of life. In our pursuit of the next leap in growth and diversification, we launched retail finance products complementary to our customers and target markets helping us to evolve with them.

These products in the form of individual unsecured business loans, mortgage-backed business loans, affordable housing loans, and two-wheeler loans will be revolutionary for meeting their growing aspirations. Technology remains at the heart of our business, enabling last-mile connectivity and operational efficiency. As a step ahead in successfully our tech journey, we upgraded our core banking solution which will lead to improved business scalability and meet increasing business requirements in the form of enhanced functional flexibilities and customisations ensuring faster go-to-market. It is inspiring to note that we have been certified as a "Great Place to Work" for the fifth time in a row and ranked amongst the top 25 Best Companies to Work in BFSI 2024, owing to our purpose-driven approach shaping the organisational work culture. We value diversity and inclusivity, which builds a competitive advantage. Our business focusses on women as they are an integral part of the family, community, and country's socio-economic environment.

It is a remarkable feat to complete 25 years in the field of inclusive finance with the same level of perseverance. We have always maintained uniqueness in our approach in every aspect whether it be designing our own culture, curating classical JLG model, expanding via contiguous district approach or building diversified liability franchise.

We remain committed to rural India's progress as we move towards "Amrit Kaal". All our efforts align with the nation's pursuit of inclusive growth and strengthening rural incomes, marking a significant stride towards a thriving and resilient economy. Our pursuit of being the preferred financial partner for low-income households is heading in the right direction. As we continue to deliver exceptional performances, I thank all our stakeholders especially 19,395 CA Grameen employees helping us serve the nation better.