HTMT Global Solutions Ltd is one of the largest transnational business conglomerates in the world. The company provides information technology enabled services in India and internationally. They offer professional IT staffing, claims processing, call center, software development, and consulting services. They also provide customer relationship management programs integrating inbound contact centre, Internet, database marketing, market research, closed loop lead management, and fulfillment services.
The company offers services in verticals like automotive, banking and financial services, consumer electronics, energy and utilities, government/public sector, healthcare and insurance, household and consumer products, logistics and transportation, media and entertainment, pharmaceuticals and life sciences, technology and telecommunications. They are having 20 delivery centres across US, Canada, Mauritius, Philippines and India, all working towards creating leaders out of their clients.
HTMT Global Solutions Ltd was incorporated on January 13, 1995 as Tele Video Communications India Pvt. Ltd with the objective of carrying out the activities relating to media business. The Company was converted into a Public Company on May 20, 2006.
During the year 2006-07, the company's name was changed form Tele Video Communication India Ltd to HTMT Technologies Ltd and then to HTMT Global Solutions Ltd. In November 2006, the company acquired Affina in Illinois State which has multiple centres in Peoria, Waterloo, St Louis, El Paso and Montreal, has significantly added to the Company's delivery capabilities and global footprint.
The Information Technology and Information Technology Enabled Services, undertaking of Hinduja TMT Ltd was demerged and transferred to the company on a going concern basis with the appointed date, October 1, 2006 and thus Source1 HTMT Inc, USA, Affina LLC, USA, HTMT Europe Ltd, UK, Hinduja TMT France, Customer Contact Center Inc, Philippines, CCubed (Antilles) NV, C-Cubed BV, Pacific Horizon Ltd became the subsidiary company. The equity shares of the company were listed on the BSE and NSE on June 19, 2007.
HTMT Global solutions Ltd was ranked among top 15 ITES-BPO exporters for the financial year 2006-07 by NASSCOM. They are ranked No 2 in the Best performing Call Center Firms worldwide in the Global Services 100 survey conducted by Neo IT & Global Services Magazine in January 2008. Also, they were the winner of ICT Innovation Award 2008.
In June 2008, the company expanded their footprint to Chennai by inaugurating their second delivery centre at Nandambakkam. With this, the company has 11 delivery centres across India in Bangalore, Chennai, Durgapur, Hyderabad, Mumbai and Mysore.
During the year 2010, Company opened its second center in Manila having a capacity of 1,000 seats.
During FY 2011, it opened delivery centres in Tier III cities of Nagercoil and Guntur and set up a second center in Durgapur. The Company acquired 100% equity stake of Hinduja Outsourcing Solutions India Private Limited (HOSIPL) making it a wholly owned subsidiary.
In 2013, the Company opened five centers, Belleville (Canada), Preston (UK), Jamaica, Hyderabad (SEZ) and Bangalore. At the end of FY'13, it had 55 global delivery centers across 11 countries.
During the year 2017-18, a Scheme of Amalgamation of HGS International Services Private Limited (HGSISPL) (Transferor Company), a wholly owned subsidiary of the Company with the Company (Transferee Company) and their respective Shareholders was approved by the Board of Directors of Company. The National Company Law Tribunal, Mumbai Bench (NCLT) sanctioned the Scheme on June 20, 2018, which became effective from August 1, 2018, from the Appointed Date, April 1, 2017. On the Effective Date i.e. on August 1, 2018, HGSISPL amalgamated with the Company and dissolved without winding up. In terms of the Scheme with effect from Appointed Date, the entire business undertaking of HGSISPL was transferred to and vested in the Company, on a going concern basis.
On November 28, 2019, the Company got into a transaction, for sale of India Domestic Customer Relationship Management (CRM), business with Altruist Technologies Private Limited, which got completed on January 31, 2020.
On August 9, 2021 Board of Directors of the Company approved the sale of Healthcare Services Business to wholly owned subsidiaries of Betaine BV (Investor), which is owned by funds affiliated with Baring Private Equity Asia. The transaction was completed and the Company ceased to have ownership of the Healthcare Services Business on January 5, 2022. Consequently, as a part of divestment, Company transferred its entire healthcare services business, to the Investor effective on January 6, 2022.
On January 28, 2022 , HGS International Mauritius, a wholly owned subsidiary of the Company, acquired Diversify Offshore Staffing Solutions Pty Ltd., Australia, which was completed effective February 25, 2022.