My Dear Stakeholders,
Reflecting on a year that saw significant strides in our energy transition efforts and
a fairly strong performance on the business front, I am pleased to present the Annual
Report for FY 2023-24. Almost all our strategic business units have done well, even though
orders were slightly low paced. The year witnessed a growth in revenues and a healthy
growth in EBITDA, along with strategic partnerships and investments in new energy areas,
including renewable energy, waste heat utilisation, and green solutions, among others.
Beyond business pursuits, FY 2023-24 also brought with it numerous accolades for the
Company. I am delighted to mention that we received the prestigious IMD Global Family
Business Award in November 2023. I am proud that Thermax is only the second Indian
organisation in around 25 years to win the much-coveted award. The award recognises family
businesses' contribution to the global economy and their adherence to best business
practices. It reaffirms our commitment to sustainability, ethical conduct, core vision and
values, culture, resilience, adaptability, and being a role model. Kudos and a big thank
you to all our employees, past and present, as well as all our other
stakeholders/partners. In another notable achievement, Thermax has been certified as a
Great Place to Work'. The recognition reflects our dedication to nurturing a
supportive, collaborative, and inclusive work culture where everyone feels valued,
trusted, respected, and empowered to succeed.
Business Growth and Focus on Clean Solutions
The year gone by witnessed significant growth across our businesses, bolstered by a
diverse range of orders secured across different segments. Thermax continues to drive
progress in clean air, clean energy, clean water, and the chemical verticals through its
engineering and innovation prowess. With energy and environment at the core of our vision,
and with climate change increasingly becoming a pressing concern, we have delved
internally, to reflect and align ourselves with the changing energy landscape and meet the
demands of our customers. Thus, starting at our Board Retreat, we have expanded and
redefined our strategic objectives into six revised imperatives SO1: Innovate for
Energy Transition, where our focus will be to develop products and technologies suitable
for energy transition; SO2: Strenghthen Solutions Businesses expand our
capabilities to provide long-term industrial utility services; SO3: Scale Up Businesses
Relating to Sustainability and Urbanisation grow our water, cooling and chemical
businesses; SO4: Drive Digital Transformation enhance our digital prowess to
improve efficiency both within and outside the organisation; SO5: Build an Agile,
Market-Responsive Organisation Structure align the organisation to suit evolving
market needs; and SO6: Energise the Core where we continue to build on our
products, projects and services portfolios, which include domestic and selective overseas
markets. While we achieved many highs in the financial year, there were strategies that
did not work in our favour. Our MOU with Fortescue Future Industries (FFI), Australia,
unfortunately, did not materialise as we could not agree on the terms of collaboration and
associated modalities for setting up an electrolyser manufacturing plant. Meanwhile, to
advance our efforts, we have set up a dedicated Green Hydrogen strategic business unit
(SBU), which has commenced operations. The SBU has started offering engineering,
procurement and construction (EPC) solutions for green hydrogen and will be expanding its
operations by selectively setting up build-own-operate (BOO) projects and undertaking
localisation of electrolysers, in time.
We continue to face multiple technology scale-up challenges in the bio-CNG space,
particularly in converting rice straw to gas. However, the team is working relentlessly to
overcome the difficulties, so that hopefully over time, rice straw and municipal solid
waste (MSW) can generate a sufficient yield of bio-CNG sustainably. Last year, we reported
a negative arbitration award of ~ Rs. 218 crore imposed on the Company. The award has been
appealed by the Company before the Hon'ble Bombay High Court. A stay has been granted, and
we are awaiting the final outcome of the case. However, overall, I am glad to report that
Thermax has delivered a strong performance with the highest-ever revenue and profits.
Partnering with Our Stakeholders
We are making a strategic shift to navigate the rapidly changing energy landscape
driven by our sustainability goals. We have evolved to be a trusted partner to our
customers in their energy transition journey. To showcase these green solutions to our
stakeholders firsthand, we coined the Thermax Fest' our first-of-a-kind
flagship event. Held in December, the event was a four-day exposition of our innovative
and green offerings. It was an excellent platform that helped us open the gates to our
stakeholders media, customers, investors and analysts, as well as our employees
many of whom were not aware of all the new businesses Thermax is into. There was a
keen interest in our products and projects, with many questions revolving around bio-CNG,
electric boilers, MVR (mechanical vapour recompression), FlexiSource, chemicals, gas
cleaning, coal gasification plants, and green hydrogen. Many of these areas that Thermax
is getting into are new, and if done well, can be a game changer over time, for the
environment, for our country and our people. Not all may take off, but that's fine, since
they need to be viewed as start-ups.
Building the Future Responsibly
We are creating better work opportunities for our employees, young and older. After
restarting the Senior Leadership Development Programme (SLDP) last year, we are also
partnering with our young leaders, through the Young Leadership Development Programme
(YLDP) to nurture and grow our internal talent pool. YLDP is a comprehensive year-long
programme structured to equip our high potential leaders with the required skills, vision,
values, and adaptability to lead the Company. We have been taking small but steady steps
towards improving the DEI ratio in the organisation. Although still very low, we have
begun to move the needle to 9.4% women in our workforce, entirely based on merit, which
was 6.5% for years. We would like to increase this to 15%, hopefully by next year. Over
and above this, our aim is to foster inclusion, moving beyond just women representation.
Thermax celebrates the completion of 25 years of our employees (both staff and shop
floor) with the Company every few years. We had three iterations of the event this year,
which provided an opportunity for the family and management to interact with employees and
their family members and share heartfelt stories. We are grateful to them and their
families for all their contributions.
Reaching Out to Communities
While navigating through our business priorities, we have remained steadfast in our
commitment to society at large. I am very happy to share that our Social Compact or SoCo
programme, launched during the pandemic, entered phase 2. Thermax has introduced a
toll-free helpline number with regional language support, ensuring grievance redressal for
migrant / informal workers in our ecosystem, within 48 hours. The Company has also
distributed Yojana cards to these workers, empowering them
"Thermax Foundation, through our longstanding partner NGO Akanksha Foundation,
continues to bring economically underserved children under the ambit of education and
support their journey towards a promising career path." with seamless access to
government social security information and schemes.
Thermax Foundation, through our longstanding partner NGO Akanksha Foundation, continues
to bring economically underserved children under the ambit of education and support their
journey towards a promising career path. The Foundation has also been running community
programmes across sites where we operate and maintain our equipment over long periods of
time. During the year, TOESL (Thermax Onsite Energy Solutions Ltd.) inaugurated its first
community facilitation centre in Sahibabad, Uttar Pradesh, as part of Mission Judaav, a
joint initiative of Thermax Foundation and Saaras Foundation. This initiative supports
financially vulnerable and marginalised communities by improving access to government
welfare programmes and addressing policy implementation gaps. Our worker facilitation
centres (WFC) one in Pune (Maharashtra) and the other in Savli (Gujarat),
facilitate awareness and access to government schemes to all migrant and informal workers
in the area. Our endeavour is to expand the reach of these beneficiary schemes to more
informal workers by providing them the necessary support, thus alleviating socio-economic
challenges coming their way.
Thank You All
On behalf of the Board, I extend my heartfelt thanks to Ashish Bhandari, our MD and
CEO, who is spearheading our transition towards becoming a trusted partner to our
(From left) Non-Executive Director Pheroz Pudumjee, Former Chairperson Anu Aga and
Chairperson Meher Pudumjee receive the IMD Global Family Business Award at the 32nd
Family Business Network (FBN) Global Summit held in Paris, France customers in their
energy transition journey. Thank you to all our EC & SBU Heads and all our employees
for their hard work, dedication, and belief in the organisation. I would also like to
express my sincere appreciation to the Board of Directors for their guidance and support
throughout the year. This year marks the superannuation of Nawshir Mirza, Independent
Director and Chairman of the Audit Committee and Risk Management Committee, who has been a
strong guiding force for the company for the last 13 years. His leadership and vision have
been instrumental in shaping the Company's growth with strong internal controls and a
constant emphasis on sustainability carbon and water footprint, as well as
corporate governance. As he transitions into retirement, I thank him on behalf of our
Board and wish him and his family all the very best. Along with Nawshir, we also have Dr.
Jairam Varadaraj superannuating this year. He has been an Independent Director of the
Company for 21 years and has played a very active role in four Board committees. Even
though he manages his own Company very successfully, Jay has always taken time out for
Thermax. Since assuming the role of Chairperson, I have been working very closely with
him. His depth of experience, strategic insights, people management skills, and attention
to detail have been pivotal in shaping the direction of our Company. We extend our
heartfelt thanks and wish them the best of health and happiness. We will all miss Nawshir
and Jay immensely, but know that they are always a phone call away.
I am very happy to welcome
Shyamak Tata to the Thermax Board. Shyamak brings with him 35 years of experience, and
holds expertise in finance, strategic planning, board governance, policy shaping, audit
& assurance, and accounting. His multi-disciplinary industrial experience will be
invaluable as we navigate the exciting opportunities that lie ahead. Thank you Shyamak.
I also take this opportunity to express my deep gratitude to all our stakeholders - our
employees, customers, vendor partners, investors, and business associates, for their
continued trust and support. Together, let us continue to build a brighter, more
sustainable future.
Warmly,
Meher Pudumjee
Chairperson