The last twelve months have seen a myriad of emotions, starting with a
heart-wrenching COVID second wave and ending with the promise of a better and brighter
future with the vaccination drives and the less virulent strains. Something similar is
also being witnessed in the kind of extremes seen in the economy and financial markets,
which have also been unparalleled, deserving a discussion of their own. Most of you are
aware of these extremes but just as an example, only 24 months ago, oil prices moved into
negative territory and today we are around USD 100 per barrel mark! The same holds true
for many other commodities. But there is good news as well! [more on that later!]
THE YEAR THAT WAS
FY22 was a promising year, interspersed with challenging phases
impacting notjust the organisation, but the wider economy as well. The first quarter was
marred by the second COVID wave which had an impact on all of us personally. However,
things have eased out since then with a strong economic revival coming through in the form
of higher tax collections and record toll revenues amongst other metrics. The last quarter
again saw some volatility driven by geopolitical tensions and subsequent escalations on
the European peninsula putting inflationary pressures across the world and leading to
increased volatility in the capital markets. However, after the trials and tribulations of
the last two years, FY22 seemed like that proverbial rainbow peeking out from behind the
storm.
Our journey at Edelweiss, to some extent, has mirrored these
developments in the year ended Mar 22. It was a good year overall as we continued our
focus on building resilience and strength to shield against short-term disruptions while
creating long-term value through gradually scaling our businesses, in addition to a value
unlock which benefits our shareholders. Performance was steady with ex-insurance PAT of
f4,050 million for the year. Adjusted for wealth management, this is a healthy 29% YoY
growth with improvement across all clusters.
We focussed on a set of key priorities for the year which has largely
been on track.
Firstly, we continued our endeavour towards retailisation. We added
almost a million customers in the year and doubled our Customer Reach over the past two
years. This also led to our Customer Assets to grow by ~f1.5 trillion over the same period
to ~f3.6 trillion as on Mar 22.
Secondly, we focussed on strengthening our balance sheet through
deleveraging and focussing on asset quality improvement. We have made significant progress
on these two counts, especially with asset quality seeing substantial improvement in the
last 12 months (more details in Credit section).
Our third focus area has been on unlocking value for our shareholders.
We have made good progress on the demerger and listing plans for our wealth management
business. Phase II is now complete, and Phase III is well underway with expectations of
demerger by Dec 23 and listing by Mar 23. As we look ahead, unlocking shareholder value
will be an important tenet of our future strategic and capital allocation decisions.
Lastly, we worked towards reducing our wholesale credit portfolio.
Despite a slow start, we have seen very encouraging signs towards the end of the year with
inflows of f16 billion in quarter ended Mar 22. As a result, we have managed a net book
reduction of more than f36 billion in challenging COVID conditions. As we build on the
momentum in 04 of year ended Mar 22, aided by revival of economic activity and free from
disruptions, we expect to reduce our wholesale book to f35 billion by Mar 24.
Credit
Credit cluster was focused on three main fronts -
1. Reduction in Wholesale Credit (which we have talked about and shown
good progress in)
2. Improvement in asset quality - significant movement!
3. Establish co-lending platform and start scaling up retail credit
portfolio
a. Multiple partnerships signed with leading banks across both MSME and
Mortgages
b. Disbursements initiated, but we continue to remain cautious
Overall, the business did well after two difficult years, and we expect
green shoots of recovery to continue in this business going forward.
Asset Management
It was a great year for our asset management cluster as the growth
endured and scale created over last few years is now translating into improving
profitability; a sustainable trend which will continue in the years ahead.
Both AMC and Alternatives are great annuity businesses with recurring
and well-established income streams; established on the back of strong inflows (especially
equity inflows) in AMC and accelerated deployment in Alternatives.
5> Asset Reconstruction
The Asset Reconstruction business has been a consistent performer in
the Edelweiss Group. Some years will have one-off spikes, mostly on the upside, but on an
ongoing basis, years like FY22 will be the normal. Our confidence stems from the fact that
a large portion of our top-line is from fee income which gets collected by way of actual
inflows (and not just accruals!). In fact, with the retail portfolio scaling up, we expect
profitability to improve further given its granular cash flows and lower tenure. Share of
retail assets in capital employed grew ~4x YoY to ~14% as on Mar 22.
FY22 continued to be a year of robust recoveries aided by the improving
economic environment. We expect this to continue in FY23 as well.
Insurance
Our insurance businesses continued to see swift growth with YoY premium
growth of 20% for Life Insurance and 60% for General Insurance.
In both our insurance businesses, we have focused on delivering a
world-class customer experience through a mix of product innovation and technology,
further amplified by synergistic partnerships. This is exemplified in our claim settlement
ratio of 98% for the year ended Mar 22 in Life Insurance, as also in the introduction of
industry-leading products in General Insurance like SWITCH and Al Bot for Claims.
Wealth Management
Wealth Management had a solid year, even as the business continued
working towards executing the demerger and listing process in parallel. AuA grew -30% YoY
with net new money of f 105 billion for the year. AuA today stands at more than trillion,
one of the largest in the industry.
The long vintage in the business, built on the back of continued
customer trust and world-class service standards has enabled the business to gain
significant industry recognition in the form of-
EDELWEISS TURNS 27! - A journey sprinkled with opportunities,
compulsions, learnings and luck!
Even before we started Edelweiss, we were keen market participants and
firm believers in the India growth story (as we continue to be even today!). One of the
first things you learn as an investor is the role that factors outside your influence
play. Not all successful investments are a function of a well-thought-out investment
thesis nor are all unsuccessful investments a result of poor decisions. The role played by
external factors and fortuity is as important as that of sound decision-making and
learning from experiences. A book that well explains our tendency to attribute our
successes to our own skills and our losses to our luck is "Thinking in Bets" by
Annie Duke, which I highly recommend for everyone, not just for making better market
decisions but better decisions in life!
In the same way, our Edelweiss odyssey has been a union of sound
decisions based on strategic intent, experiential learning, external constraints, and
fortuity - all in good measure! There are instances from our journey we have talked about
earlier as well, but they bear repeating, especially in a world where outcomes
increasingly look volatile and random. However, it is important to understand that one
doesn't preclude the other. Luck will only take you so far without making the right
decisions. Thus, neither luck nor thoughtful decision make the sole pre-requisite for
success.
Our business evolution has primarily been a function of identifying
right opportunities at the right time interspersed with implementing our learnings from
our journey.
We started off with Capital Markets in 1996, which continued to be our
backbone all the way till 2008. The massive opportunity in capital markets was reflective
in the data as well - Capital Market volumes grew 31% from 2002 to 2008 - a strong growth
opportunity for both legacy and new players which we were best placed to leverage!
However, the trend changed post the Global Financial Crisis (GFC) in
2008. In the last 14 years, while it may seem surprising, volumes have largely remained
flat! However, capital markets remain an important business line and a key funnel for our
wealth management business. GFC was also an important learning experience for us. Till
then, capital markets formed the lion's share of our earnings and as a result, profits
were significantly impacted. The advantage of a diversified business model over a
mono-line business model quickly became apparent to us; something that has held us in good
stead in subsequent downcycles.
It was also a time when domestic credit offtake had started picking up
as recovery improved up post GFC; aligning with our opportune entry in the business,
backed by strong data and industry tailwinds!
Even within capital markets, wealth management and asset management
were emerging as the new growth vectors - businesses which we set up after 2008
In a way, we have done well to identify emerging growth areas and to
pivot at the right points of time during our journey! However, we've also had our shares
of constraints in our odyssey, which luckily or unluckily, have influenced some of our
decision-making.
While we had a small credit book at the time of GFC, our full-fledged
entry into the business was constrained by capital. It was only once we were able to do an
IPO in 2008 that we were ready to scale up. However, GFC happened soon after and luckily
for us (serendipity strikes!), delayed our credit scale-up plans. Our genesis itself was
partly an outcome of luck (or ill-luck as we called it then!).
We had started with a capital of f10 million, which was enough for us
to obtain what was then a merchant banking category III licence. However, the amount was
changed to f50 million just before we were to register Edelweiss! We made peace with
getting a Category II licence. instead which allowed us to help start-up companies raise
funding via non-IPO route. That became our initial calling card and helped us build a name
and niche in the industry.
POWER OF SIMPLICITY - Amongst many of our most important learning!
In our recent letters, we have touched upon the various learnings we've
had in our 25-year journey. Perhaps the most important of them is the power of simplicity!
And the true strength that imbibes simplicity only comes in experiencing it. At Edelweiss,
we have learnt it the hard way!
Our evolution journey has seen us move from a monoline business till
mid-2000s to a diversified financial services organisation today, spanning across all
financial services segments. This has been an important phase of our journey, helping us
manage the downside in specific business lines through improving performance in others; a
key tenet to what Edelweiss is today.
However, this diversification journey has come with its own set of
challenges, the biggest one being the growth in the number of Group entities. By the end
of our business diversification journey, we were at peak entity count of 79 in 2016! There
were several downsides to this - expending more resources on managing so many entities,
higher associated compliance costs, more inter-entity transactions, amongst many others.
These made us embark on a path towards moving away from complexity and appreciating
simplicity, which among other things, in structural terms meant reducing our entity count
over the next few years.
A snapshot of our journey shows the significant distance we have
already covered.
Today, we are at an entity count of only 29 - something we are
consciously working towards reducing even further, targeting an entity count of around 20
in the next two years. These 15-20 entities will then form the core of Edelweiss Group, a
far cry from the ~80 entities we had only about six years ago. Even today, we distinctly
feel the difference from managing only a limited set of entities. Truly, the only scalable
way to grow is to do it with simplicity!
Another significant example of our reducing complexity is the process
of decentralisation we have undertaken in the last 2-3 years. A centrally controlled,
common enterprise unit is now de-centralised into dedicated enterprise functions for each
business. While this has led to some increased costs, it has also helped strengthen
business enterprise functions', enhanced ability to take focussed action specific to each
business and build capabilities and specialisation as per the need of the business. As a
result, our Corporate Enterprise function's strength is now just ~5% of what it was five
years back, with most of the employees joining business enterprise functions. This has
greatly reduced the complexity of the individual enterprise functions at the Central
level.
There have been many such examples in our journey where we have
realised that the power of scale comes only with simplicity. Growth without simplicity
could be a recipe for disaster. Our focus on systems and processes especially in the last
few years, has been a direct learning outcome of this realisation. Like we mentioned in
last year's letter, building Resilience and Quality is now the cornerstone of all our
thinking as we look ahead at the next 25 years. And simplicity will be a key vector when
we think about this Resilience and Quality.
Simplifying the macro-micro conflict
Earlier in the letter, we talked about the promise that the future
holds, despite the somewhat challenging macroeconomic environment we are facing. There
are, of course, some issues to worry about. We are now seeing some slowdown in GDP growth
recovery in recent quarters along with some downward revision in future projections.
Higher crude prices are always a cause for concern in India and the current price trend is
indicating a lot of pain that will continue to be at similar levels. Inflation is another
huge bugbear - WPI is touching 15% and even CPI is at one of the highest levels in last
few years. Geopolitical concerns, with the Ukraine-Russia conflict as also the economic
issues in Sri Lanka are genuine signs of concern. Clearly, the macroeconomic environment
has a lot of scope for improvement!
Amidst all the noise, it is very important to isolate clear, important
and relevant trends to simplify the prevailing ground realities of today, especially in
India. And the data there speaks to a different world altogether! Looking at key micro and
macro economic data in 3 major timeframes of 2004-07, 2014-18 and finally 2022 and beyond,
we understand that currently -
Contrast this current situation of positive macro with weak micro with
the timeframe of 2014-18 in the same charts above where we saw corporate balance sheets
reaching peak leverage, asset quality worsening, and credit growth on the decline.
However, we saw great macro conditions in the same period with low inflation, very low oil
prices and largely peaceful global environment.
Now to contrast this with the situation in 2004-07 Microeconomic
indicators from 2004-07
Clearly, only great macro counts for nothing without a strong base on
ground as seen in 2014-18. On the contrary, great improvement in ground realities can
translate into fabulous, structural economic growth, as we have already seen from 2004-07!
We are, as it stands, on the brink of a long-term growth trajectory, a journey which will
translate into a 10 by 35!
India - 10 by 35
India has been in a long-term growth downturn for some time now. If we
look at a long-enough timeframe, this downturn has been through multiple phases in the
short-term, medium-term and long-term.
However, the post-COVID era has seen a reversal of this three-phase
downturn (with improving micro as we saw in the data in the previous section). Equally
importantly, India has had a prudent response to the pandemic. Unlike other knee-jerk
reactions, both the central bank and the government have taken a measured approach to
postpandemic measures. Coupled with the improving government revenues across tax
collections, after a long time, we are seeing a strong trifecta of corporate balance
sheet, government balance sheet and central bank balance sheet. This has also helped plan
for an increasing government capex.
In the interest of simplicity, we can summarise in the following manner
- even though we see strong global macro headwinds, in India, we are seeing 4 of 5 micro
balance sheets (B/S) coming together -
Strong corporate recovery and healthy government balance sheets with
clear focus on expansionary capex make for a great mix for future growth and is not
something that too many economies globally will have access to. India's GDP growth in the
last decade has been commendable, despite the slowdown we talked about. With stars
aligning in place, we are now poised to move towards a GDP of USD 10 trillion by 2035!
Leveraging 10 by 35 at Edelweiss
As India scales up to a GDP of USD 10 trillion by 2035, financial
services will play a key role in this journey. As I mentioned in my last letter, we are
looking at multiples of growth in all financial services segments in the years to come. Be
it retail credit (especially mortgages and MSME), asset management (both mutual funds and
alternatives), insurance (life and general) or wealth management, the secular growth
trends in these industries will far outweigh the GDP growth.
The decade will also bring newer opportunities, which, brings with them
tougher capital allocation decisions. To better prepare ourselves, we have embarked on an
exercise to create a framework which will help us estimate the value creation potential of
our businesses and the Edelweiss Group. This will also aid future capital allocation
decisions to maximise value of capital and ultimately shareholders. The framework needs to
consider both quantitative (like profitability and cashflows) and qualitative factors
(like governance and management) of businesses to assign a business value. Going ahead,
our value creation journey will be evidenced by data!
To summarise Edelweiss' journey to 2035, we are well-placed to leverage
the multitude of opportunities through our wide spectrum of businesses. All our businesses
are well-capitalised, with reasonable scale (except GI which is growing aggressively) and
have established a repeatable, profitable business model or are in the process of pivoting
to one (asset-light in credit). Some are leaders (like Alternatives and Wealth
Management), while some are well-placed to capture incremental market share which they
have already been doing for a few years now (like Insurance and AMC). Yet others are small
but trying to establish disruptive business models which could be gamechangers in the
industry (like Retail Credit). All in all, we are poised to ride on the tailwinds of
India's growth and be key participants in the 10 by 35 journey.
Yours sincerely, |
Rashesh Shah |
Chairman and MD |