Firstsource Solutions has announced the appointment of Akash Pugalia as President, Global Trust & Safety. Based in the San Francisco Bay Area, he will spearhead the growth and expansion of the Trust & Safety practice on a global scale.
With over two decades of experience in the BPM industry, specifically in the Media, Entertainment, Gaming, and Trust & Safety sectors, Akash brings a transformative leadership style and a proven track record of
success to this role. Akash is known for prioritizing client satisfaction, stakeholder trust, and operational excellence, fostering enduring relationships and driving significant growth. Akash has played a pivotal role in catapulting a $50 million business into a $1 billion powerhouse within a mere four years. His dedication to innovation is ev...
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